Refund Policy
Effective
Date: [18/3/2023]
Thank
you for choosing Acquire Investment as your trusted partner for investment
management services. We strive to provide excellent service and utmost
satisfaction to our clients. However, we understand that circumstances may
arise where a refund is necessary.
This refund policy outlines the guidelines
and procedures for obtaining a refund from Acquire Investment.
This
refund policy applies to all clients of Acquire Investment, including
companies, pension funds, endowments, insurance companies, private banks,
nonprofits, and individuals. It encompasses the management of hedge funds,
mutual funds, private equity, venture capital, and other financial investments
for third parties. It also includes the management of publicly issued fund
shares for both open-end funds and closed-end funds.
Refund
Eligibility:
Acquire
Investment will consider refunds on a case-by-case basis in situations where
our services have not met the agreed-upon performance objectives or if there
has been a breach of our contractual obligations. Refunds for publicly issued
fund shares, including open-end funds and closed-end funds, will be subject to
the terms and conditions outlined in the respective fund's prospectus or
offering documents.
Refund
Request Process:
To
initiate a refund request, clients should contact our Client Services
department via phone or email. Our team will guide clients through the
necessary steps and provide any additional information or documentation
required. Clients must provide relevant information such as their full name,
contact information, account details, investment information, reason for the
refund request, and supporting documentation.
Review
and Evaluation:
Upon
receiving the refund request and all required information, Acquire Investment
will promptly review and evaluate the request. This process may involve
consultation with our investment professionals, legal team, or other relevant
parties.
Refund
Determination and Disbursement:
Acquire
Investment will make every effort to process refund requests in a timely
manner. The final decision on the refund will be communicated to the client in
writing, outlining the rationale behind the decision. If the refund request is
approved, Acquire Investment will initiate the refund process. The refund
amount will be determined based on the agreed-upon terms or the specific terms
outlined in the fund's prospectus or offering documents. The refund will be
issued through the original payment method, unless otherwise agreed upon by
both parties.
Modifications
to the Refund Policy:
Acquire
Investment reserves the right to modify or update this refund policy at any
time without prior notice. Any changes made will be effective immediately upon
posting the revised policy on our website.
Contact
Us:
If
you have any questions or concerns regarding this refund policy or wish to
initiate a refund request, please contact our Client Services department via
email at [Info@acquireinvestment.com].
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